Business IT Support+
IT Support company with over 20 years of experience in the technology field, serving small business clients across Marin and Sonoma counties.
Business IT Support+
IT Support company with over 20 years of experience in the technology field, serving small business clients across Marin and Sonoma counties.
Experience
Your IT Director
After 20 years in the IT field, I have grown confident in my abilities to deliver value to others. In me, you will find a partner who considers the job from the client’s side and not just my own. I will turn away projects or recommend other options/companies if it will benefit my client in the long term.
While my services are IT based, my experience with Marketing and Business Development as well as Non Profit and Educational organizations, helps me make more informed decisions and recommendations to benefit my clients.
– Vicko Cesko
Limited Number of Clients
We do not take on new clients if that will negatively impact our ability to deliver great service to our existing clients.Business IT Support
Some Of What We Do
Server/Workstation Configuration
Phone System Administration
Graphic Design
Online Course Design (Training)
Network Design, Security and Maintenance
IT Helpdesk for Mac/PC Users
G Suite Administration and Support
Server/Workstation Virtualization
SEO and SEM
More Than Computer Repair
While our core services support your technology infrastructure, our true value is in using technology to increase efficiency, decrease costs, grow revenue and much more.Plans
Monthly Subscription
Custom plans are available. Our regular hourly rate is $150.
ESTABLISHED
For businesses that require more hours and fastest response.
Priority Level 1
40 hours/month
$120/hour
(20% volume discount)
Contract term:
month to month
$4,800
per month
GROWTH
For small businesses with plenty to do that are looking for savings.
Priority Level 2
20 hours/month
$135/hour
(10% volume discount)
Contract term:
month to month
$2,700
per month
STARTER
For small businesses and freelancers that are not in a hurry.
Priority Level 3
10 hours/month
$142.50/hour
(5% volume discount)
Contract term:
month to month
$1,425
per month
ESTABLISHED
For businesses that require more hours and fastest response.
Priority Level 1
40 hours/month
$120/hour
(20% volume discount)
Contract term:
month to month
$4,800
per month
GROWTH
For small businesses with plenty to do that are looking for savings.
Priority Level 2
20 hours/month
$135/hour
(10% volume discount)
Contract term:
month to month
$2,700
per month
STARTER
For small businesses and freelancers that are not in a hurry.
Priority Level 3
10 hours/month
$142.50/hour
(5% volume discount)
Contract term:
month to month
$1,425
per month
What are the MONTHLY PLANS for?
We suggest some preemptive diagnostics on your hardware followed by regular maintenance to keep your downtime to a minimum. Use the rest of your time for user support, tech advising, website maintenance, process optimization, etc.FAQs
Frequently Asked Questions
WHAT IS YOUR BASE HOURLY RATE?
Our hourly rate is $150. If you are looking for an experienced business IT consultant in the North Bay, expect to pay this amount. If you sign up for one of our monthly plans, our rate goes as low as $108/hour.
CAN I GET A REFUND?
Sure thing. You have 7 days from the date of purchase to request a refund. Any used up hours will be charged at our full rate ($150/hr) and the balance will be refunded to you.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept payments through Stripe. That includes Visa, MasterCard, Discover, or American Express cards because Stripe allows users that are not Stripe members to check out without logging in by using one of the credit cards mentioned above.
HOW DO I CANCEL MY SUBSCRIPTION?
Should you want to cancel your automatically recurring subscription, just send us an email to let us know at least 7 days before your next charge.
HOW DO I SUBMIT A HELPDESK TICKET?
Easy 🙂
Just send an email to support@backontech.com from one of the authorized email addresses you provided.
Do you want more customers?
We build websites that bring you more customers and generate more revenue for your business. Website DesignAbout Us
Who We Are
Vicko Cesko
Owner
Time is what we’re after and we are all running out of it. If you can make more money in less time by utilizing technology, you can use the extra time to do what you love, or spend it with those you love. You can even use it to make more money. 🙂
If you’re looking for someone dependable, fair and easy to talk to; look no further 🙂
Tell your friends about BackON.
Here To Help!
Location
Novato, CA
Hours
M-F: 9am – 5pm
Call Us
(415) 390-5890